These Terms and Conditions (“Terms”) govern your use of the Pavillion AI website (pavilionai.io) and all services, tools, and content provided by Pavilion Lead Gen Ltd, registered at 114–116 High Street, Plumstead, SE18 1SJ, United Kingdom. By accessing our website, booking forms, lead magnets, AI tools, or paid services, you agree to these Terms.
This website and its services are operated by Pavillion Lead Gen Ltd. We provide AI-powered lead generation tools, strategic advice, educational content (e.g., lead magnets), and consultations.
We offer:
· Free lead magnet:
Accessible without charge upon submitting your contact details (e.g., name, email).
· Paid lead generation services:
Provided on a pay-per-performance basis, such as consultations or AI-powered lead generation campaigns.
Pricing and payment terms for paid services are provided at the time of purchase. Payments are processed securely via third-party providers (e.g., Stripe, PayPal). Refunds, if applicable, are subject to the terms provided at purchase.
Under the Consumer Contracts Regulations 2013, you may have a 14-day cooling-off period for paid services, during which you can cancel and request a refund. By purchasing our services, you consent to immediate service delivery (e.g., starting lead generation campaigns) and acknowledge that this waives your right to the cooling-off period. The free lead magnet is not subject to a cooling-off period.
You may:
· Browse and interact with our website.
· Book consultations using our forms.
· Access free lead magnets and AI tools by submitting your details.
· Share the lead magnet for non-commercial use only.
You may not:
· Copy, resell, or redistribute our systems, tools, or AI-generated content (except the lead magnet as permitted).
· Reverse-engineer, tamper with, or misuse our website or tools.
· Use our content for commercial resale or public publication without written permission.
You agree to:
· Provide accurate and lawful information when selecting options in our forms or tools (e.g., dropdown menus for lead magnets or services).
· Use our website, tools, and services only for their intended purposes and in compliance with applicable laws.
You must not:
· Submit false or misleading information, even within provided dropdown options.
· Use automated tools (e.g., bots, scrapers) to access or extract data.
· Engage in unlawful, abusive, or unauthorized activities, such as hacking or spamming.
We reserve the right to suspend or terminate access if you breach these obligations.
To access certain services (e.g., lead magnets, paid tools), you may need to submit details like name, email, or business information. You must provide accurate details and keep your account information secure. We may suspend or terminate access if we detect misuse, fraudulent activity, or breaches of these Terms.
Our services, including AI tools and lead generation campaigns, operate on a pay-per-performance model. We do not guarantee specific outcomes. You acknowledge that:
· Results from AI advice, ads, or campaigns may vary.
· Business success depends on factors outside our control.
· We are not responsible for loss of leads, revenue, or business.
· Our services are not legal, financial, or professional marketing advice.
Our AI-powered tools, including lead magnets, generate marketing suggestions based on your inputs (e.g., via dropdown menus). You understand that:
· AI responses are generated automatically and do not replace professional advice.
· Outputs are provided “as-is” with no guarantees of accuracy, effectiveness, or suitability.
· You are responsible for how you use or act on AI-generated content.
When you provide inputs (e.g., via dropdown menus):
· You retain ownership of your inputs.
· You grant us permission to process your inputs to generate responses in real-time.
· We do not store or share your inputs without consent or use them for marketing or training purposes.
All branding, tools, systems, text, graphics, and content (except the lead magnet) are the property of Pavillion Lead Gen Ltd. The lead magnet may be shared for non-commercial use only. You may not reproduce, distribute, or use any other content without written permission.
We are not liable for any direct or indirect losses, including loss of business, income, data, or reputation, arising from your use of our website, tools, or services. Use of our platform is at your own risk.
Our website and services may rely on third-party providers (e.g., hosting services like AWS, payment processors like Stripe or PayPal). We are not responsible for disruptions or issues caused by these providers, though we ensure they meet applicable standards.
We may suspend or terminate your access to our website, lead magnets, or paid services at our discretion if you:
· Breach these Terms (e.g., misuse tools or submit false information).
· Engage in unlawful or abusive activities.
Termination may occur without notice, and we are not obligated to restore access. For paid services, any applicable refunds will be handled per the terms provided at purchase.
We may update these Terms from time to time. Changes will be posted on our website (pavilionai.io/terms). Continued use of our website or services after changes constitutes acceptance of the updated Terms. For paid services, we will notify existing customers of material changes via email or on our website at least 30 days before they take effect.
We aim to resolve any issues amicably. Please contact us at support@pavilionai.io with concerns. If unresolved, disputes will be handled under the laws of England and Wales, with UK courts having jurisdiction. You may also have the right to use alternative dispute resolution, such as mediation, as provided under UK consumer laws.
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of UK courts.
Questions about these Terms can be sent to: support@pavilionai.io