Pavillion Lead Gen Ltd ("we", "us", or "our") respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).
Business name : Pavillion Lead Gen Ltd
Registered address: 114–116 High Street, Plumstead, SE18 1SJ, United Kingdom
Contact email: support@pavilionai.io
We are the data controller responsible for your personal information.
We collect:
· Name, email address, phone number, business details
· Payment information (if applicable)
· Website usage data (via cookies and analytics tools)
You provide data when you:
· Submit a contact form
· Book a call
· Create an account (e.g., for lead magnets)
· Use our website, which uses tools like Google Analytics and Meta Pixel
We process your data for the following purposes and legal bases:
· Respond to enquiries (contractual necessity, to fulfill your request)
· Book and manage meetings (contractual necessity, to provide the requested service)
· Send marketing emails (consent, which you can withdraw at any time)
· Provide access to lead magnets/tools (contractual necessity, to deliver content)
· Improve website performance (legitimate interests, to enhance user experience)
· Run advertising/retargeting campaigns (consent for marketing cookies; legitimate interests for non-personalized ads)
We retain your data only as long as necessary for the purposes outlined, such as:
· Contact and booking data: 2 years after your last interaction, unless required longer by law
· Marketing data: Until you withdraw consent or 2 years after your last interaction
· Payment data: As required by tax law (typically 6 years)
· Analytics data: Up to 26 months (per Google Analytics defaults)
We share data with trusted third parties, including:
· Advertising: Meta (e.g., Meta Pixel for targeted ads)
· Analytics: Google (e.g., Google Analytics for website performance)
· CRM/email automation: GoHighLevel (for managing contacts and emails)
· Payment processors: Stripe, PayPal (for processing payments, if applicable)
· Other: Cloud hosting or storage providers (e.g., AWS)
All third parties are contractually bound to protect your data and comply with UK GDPR. Some may process data outside the UK; we ensure safeguards like Standard Contractual Clauses are in place.
Under UK GDPR, you can:
· Access, correct, or request deletion of your data
· Object to or restrict certain processing
· Withdraw consent for marketing (via the ‘unsubscribe’ link in emails or by emailing support@pavilionai.io)
· Lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk
Contact us at support@pavilionai.io to exercise these rights.
We use:
· Essential cookies: For website functionality
· Analytics cookies: (e.g., Google Analytics) to track usage
· Marketing cookies: (e.g., Meta Pixel) for advertising
You can manage preferences via our cookie banner when you visit our website.
We use industry-standard measures, such as encryption, secure servers, and access controls, to protect your data from unauthorized access, loss, or misuse.
Our services are not intended for individuals under 16, and we do not knowingly collect their data.
We may update this policy from time to time. Changes will be posted here with a revised date.